The DenGro Chatbot… your newest team member

Discover the Features of the DenGro Chatbot

The DenGro chatbot is your team member who never sleeps and is already ready to lend a helping hand, talking to your prospects,even when your practice is closed or busy with existing patients.

Take a look at just some of the benefits it can bring:

Key Features:

• Increased Productivity:No need to worry about staff availability or response times anymore as the bot works 24/7. It can tackle multiple enquiries at once, and it never calls in sick or takes a holiday!
• Increased Revenue potential: all leads and enquiries are sent to your DenGro dashboard automatically ensuring nothing is missed when it comes to potential revenue.
• Increased Customer Engagement: interactive and provides a 2-way chat-based experience making your prospects feel heard and valued as opposed to a traditional 1-way website experience.
• Increased Presence – integrates into your website and WhatsApp*; our chatbot seamlessly integrates wherever your customers are, ensuing they can reach you with ease.
• Increased Consistency: responses are consistent and friendly, reducing the risk of any stressed or unhappy staff giving unhelpful or incorrect responses.
• Customised for your Dental Practice: our team will customise the DenGro Bot to perfectly fit your dental practice to ensure it has the correct responses, imagery, links and set up. We do all the leg work so you don’t have to!

Sound good, here’s a few more optional features:

• Proactive messaging – Our personalised messages are tailored to specific pages on your website, offering valuable info like monthly payment plans right when your customers need it.
• Live chat – when your team is online, our chatbot can be switched to include a live chat mode, ensuring real-time assistance for your prospects and patients.
• Google Tag Manager / Google Analytics Seamlessly track and analyse the performance of your Google ads with our Google Tag Manager and Google Analytics integration.

Ready to see it in action, why not check-out a preview here

Our WhatsApp integration

With this feature, visitors to your site can easily chat with your chatbot or reach out via WhatsApp*. You’ll spot the WhatsApp icon at the bottom left of your screen,while our friendly chatbot pops up on the bottom right.

Plus, whenever someone fills out a contact form on your site, a webhook triggers an instant WhatsApp message! They’ll receive a thank-you message (using an agreed template) signed with your Practice Name to add that personal touch.

Even better, recipients can send back a response via WhatsApp, and it’ll show up in our desktop app for your team to see and respond to promptly.

You can even set up additional auto-messaging using webhooks. And the best part… There’s no extra cost for the number of messages sent or received. It’s all about making communication as smooth as possible for you and your prospective patients.

In Summary

1. • Team Collaboration: Easily set up multiple users to handle chats all from one convenient chat inbox.
   • Proactive Outreach: Seamlessly add and message new customers through WhatsApp, reaching out to them before they even ask.
   • Top-Notch Security: Enjoy peace of mind with end-to-end encrypted messaging, ensuring maximum security for all your interactions.

*Additional charge applied for WhatsApp.

If you would like to find out more about the DenGro chatbot please get in touch with us at support@dengro.com